Rova Link

The Customer

Rova Partners a prominent US-based accounting firm.

The customer needed to set up a Center of Excellence (COE) to scale its operations and enhance operational efficiency in a new, complex market.

Faster Product Development

Specialists Recruited in 60 Days

Cost Savings

Challenges:

Setup of Office Operations: Establishing a fully functional office in a new geographical location posed significant logistical and regulatory challenges.
Recruitment and Infrastructure Development: Sourcing qualified talent and setting up the necessary infrastructure to support large-scale operations.
Integration of Functions: Implementing efficient HR, payroll, and marketing functions to support the GCC.

Implementation:

Facilitated Recruitment: Collaborated with local recruitment agencies to hire skilled professionals tailored to the needs of a high-functioning accounting COE.
Infrastructure Setup: Catered to the specific requirements of accounting operations, ensuring compliance with both local and international standards.
Support Functions Setup: Established administrative and HR functions, including payroll systems tailored to the Indian market, alongside marketing support to enhance the visibility of ROVA’s GCC.

Operational Efficiency: The GCC was set up with streamlined operations that matched global standards, significantly enhancing implementation efficiency.
Cost Savings: The strategic location and operational efficiencies resulted in substantial cost savings in both setup and operational expenditures.
Time Savings: Accelerated setup and recruitment processes enabled ROVA to become operational ahead of schedule, saving critical time during the expansion phase.

Captive Center to Hybrid Model Transition: After two years, DCT successfully transitioned the op- erations to the newly created Abacus India entity, transferring all the recruited employees. Post-tran- sition, DCT continues to support Abacus on a hy- brid model, offering flexible burst capacities and additional support as needed. This included orga- nizing bootcamps and providing UI/UX support to maintain service quality and enhance the product development lifecycle.
Continued Partnership: The relationship with Abacus has evolved beyond a traditional GCC model. DCT now engages in diverse collaborative and support activities, enabling Abacus to flexibly manage workload peaks and continue innovating without the operational overhead of maintaining a full-scale continuous team.

Join the growing list of companies transforming their operations with Digital Convergence Technologies expertise. Let’s build your GCC success story.